Terms of Eco-Street
Thank you for joining Eco-Street.
By applying to join Eco-Street, you are acknowledging and accepting the following Terms of Service. Eco-Street reserves the right to modify or update these terms without prior notice. Failure to comply with any of these terms may result in the termination of your account.
Account Terms
As the account holder, it is your responsibility to maintain the security of your login credentials. Eco-Street is not liable for any damages or losses incurred due to your failure to fulfill this responsibility. You are also responsible for any content posted and any activity that occurs on your account, even if it was posted by someone else who has their own login.
You are not permitted to use the Service for any unlawful purposes or to violate any applicable laws or regulations, including but not limited to copyright laws. When signing up, you must provide accurate and complete information, including your legal name, email address, and any other required information. Your account must be registered under your own identity, as automated account registration is not allowed.
Eco-Street may require up to 48 hours to process your application and reserves the right to deny access to the Service if it deems an applicant to be a spammer or someone who may misuse the Service. To hold an account with Eco-Street, you must have the legal capacity to enter into a binding contract with Eco-Street and must warrant that all registration information submitted to Eco-Street is true, accurate, and complete, and you agree to keep it up to date at all times.
Payment
The Service is currently offered free. We reserve the right to change this price in the future. We will always give 30 days notice of any price changes.
Cancellation:
To cancel your account, please fill out our online contact form requesting deletion. Eco-Street reserves the right to terminate or suspend your account and refuse any present or future use of the Service, at any time and for any reason, at its sole discretion. Service termination will result in the deactivation or deletion of your account and the forfeiture of all content within. Eco-Street may refuse service to any individual at any time and for any reason.
Modifications to the Service and Prices:
Eco-Street may modify or discontinue any part of the Service, with or without notice, at any time and at its sole discretion. Prices for all Services are subject to change with a notice of 30 days from us, which may be given by posting the changes on the Eco-Street website or through email. Eco-Street will not be liable to you or any third party for any suspension, modification, price change, or discontinuation of the Service.
Copyright:
The look and feel of the Service is the exclusive copyright of Eco-Street. All rights reserved. Without express written permission from Eco-Street, you are prohibited from duplicating, copying, or reusing any portion of the HTML, CSS, JavaScript, or visual design elements.
General Conditions
Your usage of the Service is solely at your own risk, as it is provided on an "as is" and "as available" basis.
Technical support is only available through email.
You acknowledge that Eco-Street uses third-party vendors and hosting partners to provide the necessary technology to operate the Service, including hardware, software, networking, storage, and related technology.
You are prohibited from modifying, adapting, or hacking the Service.
You are not allowed to modify another website to falsely suggest that it is associated with the Service or Eco-Street.
You agree not to reproduce, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service without express written permission from Eco-Street.
While not obligated to do so, we may remove content and accounts that we determine in our sole discretion to be unlawful or in violation of any party's intellectual property or these Terms of Service.
Any verbal, physical, written, or other abuse (including threats of abuse or retribution) of any Service customer, company employee, or officer will result in immediate account termination.
You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. We will contact the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
Eco-Street does not guarantee that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or (v) any errors in the Service will be corrected.
You understand and agree that Eco-Street will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if Eco-Street has been advised of the possibility of such damages), arising from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
The failure of Eco-Street to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and Eco-Street and govern your use of the Service, superseding any prior agreements between you and Eco-Street (including, but not limited to, any prior versions of these Terms of Service).
If you have any questions about these Terms of Service, please fill out our online contact form. Any new features that enhance or augment the current Service, including the release of new tools and resources, shall be subject to these Terms of Service. Your continued use of the Service after any such changes will signify your acceptance of the changes.
Privacy Policy
Eco-Street(“Eco-Street” “we”, “us” or “our”) is dedicated to respecting your privacy. Our Privacy Policy explains how we collect, use, process, store, share and disclose your personal information.
Openness and Transparency
We are committed to protecting your privacy, upholding your rights under the General Data Protection Regulation (EU 2016/679) (the GDPR) (collectively, Privacy Laws), and being transparent about our practices. We ensure that we will take all necessary and reasonable steps to comply with the relevant Privacy Laws and to deal with inquiries or complaints from individuals about compliance with the relevant Privacy Laws. By accessing and using our website, products and services, you freely and expressly consent to the collection, use, processing, storage and disclosure of personal information by us as set out in this Privacy Policy.
Personal Information
Personal information refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The type of personal information we may collect from you includes, without limitation, the following:
your full name;
address;
email address;
telephone number(s);
date of birth;
credit card information;
your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
information you provide to us through customer surveys;
billing information (including credit and bank details); or
any other personal information that may be required in order to facilitate your dealings with us.
Collection of Personal Information
We are committed to collecting Personal Information in a lawful, fair, and non-intrusive manner. We generally collect Personal Information directly from you and only to the extent necessary to provide the products and services you requested or ordered, to carry out administrative functions, or as required by relevant Privacy Laws. We do not collect sensitive personal information as defined under the relevant Privacy Laws. Additionally, we do not knowingly collect or seek Personal Information from children under 16 years of age.
We may collect Personal Information from you when you fill out an application form, communicate with us, visit our website, provide us with feedback, complete online surveys, or participate in competitions. We may also collect Personal Information about you that you have provided to our business partners or from third parties with your permission.
If you use a pseudonym or do not provide identifiable information to us, we may not be able to provide you with our services as requested. If you wish to remain anonymous when using our website, do not sign in or provide any information that may identify you. We require individuals to provide accurate, up-to-date, and complete Personal Information at the time of collection.
Legal Basis for Processing Personal Information
Under the GDPR, we require a legal basis to process Personal Information collected from individuals residing in the European Union. We rely on several legal bases, including where:
it is necessary to provide you with access to and use of our products, services, and website;
we have a legitimate interest in providing, operating, and improving our products, services, or website;
you have freely and expressly consented to the processing of your Personal Information by us, which you may withdraw at any time; or
we are under a legal obligation to process your Personal Information.
Use of Personal Information
We use, process, and disclose your Personal Information for the purposes for which the information is collected, or for a directly related purpose, including but not limited to:
providing our website, products, and services to you;
administering, protecting, improving, or optimizing our website, products, and services (including performing data analytics, conducting research, and advertising and marketing purposes);
billing you for purchasing or using our website, products, and services;
informing you about our website, products, services, rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
responding to any inquiries or comments you submit to us;
verifying your identity;
any other purpose to which you have consented; and
any use required or authorized by a relevant Privacy Law.
Disclosure of personal information
We may disclose your Personal Information to:
1. third-parties we ordinarily engage from time to time to perform functions on our behalf for the above purposes;
2. any person or entity to whom you have expressly consented to us disclosing your Personal Information to;
3. our external business advisors, auditors, lawyers, insurers and financiers; and
4. any person or entity to whom we are required or authorised to disclose your Personal Information to in accordance with the relevant Privacy Laws.
Access and management
You have the right to request access to or correction of your Personal Information in our customer account database, subject to certain exceptions under the applicable Privacy Laws. You may do so by contacting us using our online form. If we refuse your request for access, we will provide you with a written explanation for our decision. Please note that we may charge a reasonable fee to cover the cost of retrieving your Personal Information from our database, but we will not charge you for making the request itself.
If you believe that any of the Personal Information we hold about you is inaccurate, incomplete, or out of date, you can request that it be corrected. We will respond to your request within a reasonable timeframe and will not charge you a fee for correcting your Personal Information.
When we no longer need your Personal Information for any of the purposes outlined in this Privacy Policy or as required by law, we will take reasonable steps to destroy or de-identify your information, unless it is necessary to retain it for legal or legitimate business purposes.
Direct Marketing
Where we:
1. have your express consent (which you may withdraw at any time by contacting us);
2. have a legal basis; or
3. are otherwise permitted by relevant Privacy Laws,
We may utilize and handle your Personal Information to provide you with information about products and services that we believe align with your interests or to invite you to attend special events. You have the option to opt out of receiving direct marketing communications from us at any time. Unless you choose to opt out, your consent to receive such communications and for us to handle your Personal Information in accordance with the above, will remain. You may opt out by following the instructions to unsubscribe included in the applicable marketing communication or by contacting us in writing using the online form.
Cross-border disclosure
We may share your Personal Information with third-party recipients located both within and outside the UK for the purpose of providing our website, products, and services to you. By engaging in a transaction with us, you provide express and unambiguous consent to the disclosure or transfer of your Personal Information to these recipients. We will take reasonable measures to ensure the secure and confidential treatment of your Personal Information in accordance with this Privacy Policy. We will also make reasonable efforts to ensure that each recipient is bound by the relevant Privacy Laws, including the use of Standard Contractual Clauses approved by the European Commission, which can be accessed online at the following address: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm.
Eco-Street website
Please keep in mind that when you transmit Personal Information from your computer to the Eco-Street website, the transmission of information over the Internet may not always be completely secure or error-free. Except for liability that cannot be excluded by law, we will not be liable in any way for any breach of security or unintended loss or disclosure of that information. Our website may use 'cookies' or similar tracking technologies to track your website usage and remember your preferences. Cookies are small files that store information on your computer or other devices. They allow the entity that placed the cookie on your device to recognize you across different websites, services, devices, and/or browsing sessions. You have the option to disable cookies through your internet browser, but doing so may result in not being able to fully experience the interactive features of the Eco-Street website.
Security
We store your Personal Information in either electronic or hard copy format, and we take reasonable steps to ensure that it is protected against misuse, interference, loss, unauthorized access, modification, or disclosure.
However, we cannot guarantee the security of any Personal Information that is transmitted over the internet, and as such, you disclose information to us at your own risk. We will not be responsible for any unauthorized access, modification, or disclosure, or misuse of your Personal Information.
Enhanced privacy rights (European Union only)
As per the GDPR, if you are an individual residing in the European Union, you have certain privacy rights, which include the right to:
Request the correction of any incomplete or inaccurate Personal Information we hold about you;
Request the deletion of your Personal Information in certain situations;
Request the transfer of your Personal Information to another entity;
Object or withdraw your consent to the processing of your Personal Information at any time;
Object to decisions made by automated means which have legal or significant effects on you;
Restrict our processing of your Personal Information in certain circumstances.
Contact information
If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us using our online form or contact Eco-Street, Care of Buy Me Once, Sustainable Workspaces, County Hall, Westminster Bridge Rd, London SE1 7PB
Miscellaneous
We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the Eco-Street website.
Date: 1 April 2023